This Privacy Policy explains how Focus Forward Coaching collects, uses, stores, and protects your personal information when you access our website or interact with our services. We are committed to maintaining a transparent and respectful approach to data handling, ensuring that your information is used responsibly and with care.
By using this website, submitting forms, or contacting us directly, you agree to the terms outlined in this Privacy Policy. We encourage all visitors to review this document thoroughly.
Information We Collect
We may collect personal information that you voluntarily provide, such as your name, email address, and any message submitted through contact forms. Additional information may be collected automatically, including general technical data such as browser type, device information, and interaction patterns for website improvement.
We only collect data that is relevant to providing our services, enhancing the user experience, and maintaining proper communication with clients and visitors.
How We Use Your Information
Your information is used to deliver, support, and improve our coaching services. This may include responding to inquiries, organizing coaching sessions, maintaining communication, sending updates related to your requests, and analyzing website performance to enhance user experience.
We do not sell personal data to external parties. Your information is used exclusively for operational, administrative, and service-related purposes.
Data Protection and Security
We implement reasonable measures to protect your personal information from unauthorized access, misuse, or loss. While no digital system is entirely immune to security risks, we maintain strict internal procedures to minimize vulnerabilities and safeguard stored data.
Your information is accessed only by authorized personnel who require it to carry out their responsibilities.
GDPR Compliance
Focus Forward Coaching adheres to the principles of the General Data Protection Regulation. Individuals located within regions where GDPR applies have the right to:
Access their personal data
Request correction of inaccurate information
Request deletion of their data
Limit or object to data processing
Request a copy of their personal data
Withdraw consent at any time when applicable
If you wish to exercise any of these rights, you may contact us at support@focusforwcoach.com. We will respond within a reasonable timeframe and provide clear guidance based on your request.
Confidentiality Policy
Confidentiality is an essential part of our coaching process. Any information shared during sessions, through contact forms, or via email communication is treated with strict discretion. We do not disclose client information to third parties unless legally required to do so.
All coaching discussions remain private. We do not record sessions or share content from sessions without explicit permission.
We respect the trust you place in us, and confidentiality is upheld as a fundamental component of our professional relationship.
Cookie Policy
This website uses cookies to support functionality, improve navigation, and analyze user behavior. Cookies help us understand how visitors interact with the site, allowing us to refine content and enhance usability.
Types of cookies used may include:
Essential cookies for basic website functions
Performance cookies for anonymous usage analysis
Preference cookies that store your settings or language selection
You may disable cookies at any time through your browser settings. However, doing so may affect the functionality and performance of certain parts of the website.
Third-Party Services
Some technical services used for analytics or email communication may operate with their own privacy policies. We work only with reputable providers that maintain strong data protection standards. These providers do not have permission to use your data beyond the scope of their technical functions.
Retention of Data
We store personal information only for as long as necessary to fulfill the purposes for which it was provided. When information is no longer needed, it is deleted or anonymized in accordance with internal procedures.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or company operations. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised terms.
Contact Information
For any questions regarding this Privacy Policy or your data rights, you may contact us at:
support@focusforwcoach.com